![]() explain how culturally competent person-centred care can contribute to effective use of medicines, improved patient safety and health outcomes. ![]() describe how to respond with dignity and respect to culturally inappropriate behaviour, language or microaggressions.recognise key words and phrases to use in culturally competent person-centred interactions.identify examples of culturally inappropriate language and behaviour used in microaggressions.define the term microaggression and list the different types.list the barriers to developing culturally competent communication in person-centred care.summarise the reasons for constructing a new dialogue for interacting with diverse communities and cultural groups.distinguish between the terms culture, ethnicity, race and cultural competence.critique the evidence for public health practice in pharmacy practice and plan actions to support your patients and the public to protect and improve their health.review and evaluate the roles that pharmacy professionals in all sectors can play in supporting national and local priorities and public health services.recognise national priorities in public health.outline the main health inequalities in your local area.identify how pharmacy professionals in all sectors can support the delivery of public health across England.recognise the role of Integrated Care Systems (ICS), including local government, the NHS and other organisations in delivering public health.describe the role of the UK Health Security Agency (UKHSA), the Office for Health Improvement and Disparities (OHID), the Faculty of Public Health (FPH) and the Royal Society for Public Health (RSPH) in supporting the provision of public health.list the three domains of public health.Learning Outcomes:On completion of all aspects of this learning programme you should be able to: Take a look at the learning available on communication and public health which have been developed for the whole pharmacy team to make sure your patients really get the best from their healthy living pharmacy. Our e-learning programmes and workshop will support them in working with peers to develop the skills and behaviours to become an effective leader.Īnd let’s not forget the patient who is the focus of the services you deliver. Here you can find the learning resources to support you in providing quality services for MUR, NMS and Flu vaccination. Provision of Advanced services is key in achieving HLP level 1. The resources and information on this page will help you to gather the evidence that you need to meet the quality criteria. Public Health England has made it easier to become a Level 1 HLP by publishing quality criteria and a self-assessment framework, and being a Level 1 Healthy Living Pharmacy attracts points for the community pharmacy Quality Payments scheme. During the Portsmouth pilot, smokers walking into a healthy living pharmacy were twice as likely to set a quit date and give up, compared with a person walking into a non-healthy living pharmacy and over 3,500 individuals received brief advice on safe alcohol consumption. We know that healthy living pharmacies consistently deliver high quality public health services for their populations.
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